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Just replaced my Prosafe FS116 with the ProSAFE GS116Ev2. Exactly the same connections to a Virgin Media Router/Wifi and to various peripherals including 2 printers - an HP black and white and a Samsung colour laser. But whereas printing used to be fine, with new switch the printers cannot be found?!! Disconnecting/reconnecting cables has helped on one occasion - but not on others!! I am not a technical whizz - was hoping this switch like the last one would be plug and play - especially since Netgear do not appear to support MacOS - only windows for utilities etc. Any simple fixes out there please? Thanks Chris
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So to anyone following this - Netgear claim this is a plug and play solution - in reality, it is not quite so simple!! There is a configuration utility (sadly only available for windows, not for iOS so Mac users be aware!) - and there is a setting in the configuration that needs to be changed to enable the switch to see printers. After registering the product, I contacted the Netgear support team (in the Philippines!) - who were given access through my PC to reconfigure a specific setting - after which all printers visible again. Sorry - I do not recall the specific setting they had to switch off - but once done, all fine. So recommendation if you have a similar issue is register the product and contact customer support who will make a simple configuration adjustment to solve your problem. Hope this helps! All the best Chris
