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GS748Tv5 bricked after power failure

tomasobadal
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GS748Tv5 bricked after power failure

The switch does not boot after a power failure.  I get this output on the serial line:

Log: DDR Tuning Complete
DDR Tune Completed
DRAM:  128 MiB
WARNING: Caches not enabled
SF: Detected MX25L25635E with page size 4 KiB, total 32 MiB
In:    serial
Out:   serial
Err:   serial
gpio in: ff4
SF: Detected MX25L25635E with page size 4 KiB, total 32 MiB
gpio in: ff4
Unlocking L2 Cache ...Done
arm_clk=1000MHz, axi_clk=400MHz, apb_clk=100MHz, arm_periph_clk=500MHz
Writing Shmoo values into flash .....
SF: Detected MX25L25635E with page size 4 KiB, total 32 MiB
SPI flash erase failed, error=-1
Hit any key to stop autoboot:  0
u-boot> 

It does not accept any commands. Whatever I send, nothing will come back.  Is there anything I can do? Thank you

Model: GS748Tv5|ProSafe 48 ports Gigabit Smart switch
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schumaku
Guru

Re: GS748Tv5 bricked after power failure

Assuming you are the original customer, request a hardware warranty replacement vis https://my.netgear.com/ - click on the hardware entry in the list (not on the button to the right) and follow the [Request a hardware replacement] process. If L3 support does see a chance on how to revive, they would assist. .

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schumaku
Guru

Re: GS748Tv5 bricked after power failure

Assuming you are the original customer, request a hardware warranty replacement vis https://my.netgear.com/ - click on the hardware entry in the list (not on the button to the right) and follow the [Request a hardware replacement] process. If L3 support does see a chance on how to revive, they would assist. .

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