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Orbi WiFi 7 RBE973
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Re: GSM7212 corrupt flash (how to recover)

lutz
Aspirant

GSM7212 corrupt flash (how to recover)

I become the following problem on _3_ different GSM7212 switches shortly after another:

The switches are running long time without any problem. When saving the config with 'save' the saving seems not successfull - telnet sessions hangs and it's not possible to remote login any more.

2 of these switches could be recovered through an hard restart (power off/on).

1 of these switches could not be recovered. This switch starts with lots of warning messages on the serial console that the flash file system is corrupt and one should reformat it (or anything like that, the messages scrolled so fast that I can't remember exactly). Cuirios is, I can give this gsm7212 a new config via console and it runs as long I do not save the config.

What is the procedure to recover such an corrupt flash filesystem ?

Message 1 of 9
lutz
Aspirant

Re: GSM7212 corrupt flash (how to recover)

2 views within days. Does anyone read this forum so far ? Seems to me posting here ist worthless, one should make an RMA without asking before :mad:
Message 2 of 9
jmizoguchi
Virtuoso

Re: GSM7212 corrupt flash (how to recover)

If you can not save, it is possible that there is some issues on NVRAM .

If you purchase the unit after 2007 March, unit has limited lifetime Warranty.

Call support or use my.Netgear.com to find solutions and/or process the RMA

You could try tftp to reflash if that could help as most these switches uses tftp to flash as you probably know it
Message 3 of 9
lutz
Aspirant

Re: GSM7212 corrupt flash (how to recover)

Today the 4'th switch (same model) got the same problem. All of them are now 3.5 years old and I fear, sooner or later all of our GSM7xxx NetGear Switches will come in the same trouble.

Trying to get phone support was senseless, because nearly an hour their support number was busy. We will make RMA's for all of them. I'm not glad of this - these are relative expensive Business Switches. In future setups we will go back to Cisco Switches if this trouble goes on. Price is not the only criteria.
Message 4 of 9
jmizoguchi
Virtuoso

Re: GSM7212 corrupt flash (how to recover)

If you are in US make a call 9am est. It works me while back
Message 5 of 9
lutz
Aspirant

Re: GSM7212 corrupt flash (how to recover)

jmizoguchi wrote:
If you are in US make a call 9am est. It works me while back


What did you mean with it works me while back ?
Message 6 of 9
jmizoguchi
Virtuoso

Re: GSM7212 corrupt flash (how to recover)

Calling support at 9am
Message 7 of 9
lutz
Aspirant

Re: GSM7212 corrupt flash (how to recover)

jmizoguchi wrote:
Calling support at 9am


I'm not from the US. What is the number I've to dial in the US to get you at the phone ?
Message 8 of 9
jmizoguchi
Virtuoso

Re: GSM7212 corrupt flash (how to recover)

http://www.netgear.com/about/contact-us/

you will NOT hold of me.. I'm not netgear related
Message 9 of 9
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