× NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Orbi WiFi 7 RBE973
Reply

I need help on my l3 configuration.

Spellboundvfx
Follower

I need help on my l3 configuration.

Hi,

 

We have recently acquired an XSM4396KO-M4300-96X L3 switch and have successfully configured six VLANs within the switch. However, we are currently experiencing difficulties in establishing a connection between the switch and our firewall via an IPsec VPN.

 

Considering the urgency of this matter, we kindly request your expertise in remotely accessing our L3 switch configuration in order to determine and rectify the issue as soon as possible.

Please let us know when you would be available to assist us, and we will provide you with the necessary details to establish a remote connection.

 

Thank you for your prompt attention to this matter. We greatly appreciate your support in resolving this network connectivity issue

 

Thanks,

Anandan N

Message 1 of 6

Re: I need help on my l3 configuration.


@Spellboundvfx wrote:

 

We have recently acquired an XSM4396KO-M4300-96X L3 switch and have successfully configured six VLANs within the switch. However, we are currently experiencing difficulties in establishing a connection between the switch and our firewall via an IPsec VPN.

 

While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

Discuss Ethernet Switches Plus and Pro Managed

You might like to search there for messages related to your problem.

I will ask the Netgear moderator to move your message.

In the meantime you could visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

Check for various troubleshooting tips.

You may have done this already. I can't tell from your message.

I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.

Message 2 of 6
MikeD1234
NETGEAR Expert

Re: I need help on my l3 configuration.

Hi @Spellboundvfx,

It's probably best that you speak to the support team, and/or raise a case through the support channels, to discuss discuss your request.

But, from reading your post, normally, there isn't a VPN option available on an L3 switch. It would have to be Firewall -> Switch -> Users.

And, if accessing remotely, connect to Firewall (VPN IPsec etc.) that then allows access to internal network.

Could you shed some light on the configuration?

Mike

Message 3 of 6
schumaku
Guru

Re: I need help on my l3 configuration.


@michaelkenward wrote:

@Spellboundvfx wrote:

We have recently acquired an XSM4396KO-M4300-96X L3 switch and have successfully configured six VLANs within the switch. However, we are currently experiencing difficulties in establishing a connection between the switch and our firewall via an IPsec VPN.

....
Discuss Ethernet Switches Plus and Pro Managed

Sorry, no: Definitively a Managed Switch Managed Switches Series including: M4100, M4200, M4250, M4300, M4500, M5300, M6100, M7100

Message 4 of 6
MikeD1234
NETGEAR Expert

Re: I need help on my l3 configuration.

@schumaku the case is in managed switch section.

Message 5 of 6
schumaku
Guru

Re: I need help on my l3 configuration.

Thank you Mike!

Message 6 of 6
Top Contributors
Discussion stats
  • 5 replies
  • 361 views
  • 2 kudos
  • 4 in conversation
Announcements