M4300-48X and ReadyNAS 4312X 10G NIC connection unstable

[jpass022]

Greetings,

I am experiencing this 10G NIC issue almost on a daily basis, seems to have gotten worse since the latest M4300 firmware update.

I have logs from M4300 and ReadyNAS 4312X upon request...

Feb 05, 2020 06:26:09 PM		System: Bond interface bond0 slave interface eth4 is online.
Feb 05, 2020 06:25:57 PM		System: Bond interface bond0 has slave interface eth4 offline.
Feb 05, 2020 01:19:41 PM		System: Bond interface bond0 slave interface eth4 is online.
Feb 05, 2020 01:19:19 PM		System: Bond interface bond0 has slave interface eth4 offline.
Feb 05, 2020 10:13:15 AM		System: Bond interface bond0 slave interface eth5 is online.
Feb 05, 2020 10:13:03 AM		System: Bond interface bond0 has slave interface eth5 offline.

[DaneA]

@jpass022,

What cable are you using between the M4300-48X and ReadyNAS 4312X?  Is it a CAT 6 or CAT6A or CAT7 ethernet cable? 

I suggest the following below to isolate the problem:

a. Try to change the cable you are using between the M4300-48X and ReadyNAS 4312X.  

b. Try using other ports of the M4300-48X.

c. Reboot the both M4300-48X and ReadyNAS 4312X. 

Regards,

DaneA

NETGEAR Community Team

[jpass022]

Using all CAT7 cables with my M4300 switches. tried different ports and reboots as suggested. Seeing the same with other Linux servers that are using bonded interfaces connected to the M4300 switches. 

[jpass022]

eth4 Link encap:Ethernet HWaddr e8:fc:af:e7:a6:ee
UP BROADCAST RUNNING SLAVE MULTICAST MTU:9100 Metric:1
RX packets:1406027554 errors:5269 dropped:689669 overruns:0 frame:5269
TX packets:174762969 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:2070459717814 (1.8 TiB) TX bytes:93273137321 (86.8 GiB)

eth5 Link encap:Ethernet HWaddr e8:fc:af:e7:a6:ee
UP BROADCAST RUNNING SLAVE MULTICAST MTU:9100 Metric:1
RX packets:480056614 errors:4366 dropped:382364 overruns:0 frame:4366
TX packets:673074932 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:674795922908 (628.4 GiB) TX bytes:721419014315 (671.8 GiB)

bond0 Link encap:Ethernet HWaddr e8:fc:af:e7:a6:ee
inet addr:192.168.1.50 Bcast:192.168.255.255 Mask:255.255.0.0
UP BROADCAST RUNNING MASTER MULTICAST MTU:9100 Metric:1
RX packets:1886084087 errors:9635 dropped:1072033 overruns:0 frame:9635
TX packets:847837874 errors:0 dropped:1691 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:2745255635339 (2.4 TiB) TX bytes:814692147028 (758.7 GiB)

[DaneA]

@jpass022,

Thank you for the feedback.  Since the same problem is seen on the Linux servers that are using bonded interfaces connected to the M4300 switches, it would be best that you open a support ticket with NETGEAR Support here at anytime.  Kindly state your concern as well as attach the logs you obtained. 

Regards,

DaneA

NETGEAR Community Team