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M4300-8X8F Latest firmware 12.0.7.15 cause fan light to go to amber

warsawtech
Tutor

M4300-8X8F Latest firmware 12.0.7.15 cause fan light to go to amber

I've already filed a case on this, but was curious if anyone else had seen this issue.

Purchased new M4300-8X8F, and wanted to upgrade firmware from 12.0.6.7 to 12.0.7.15. After uploading and booting to new image I saw where fan light wasn't going green, but staying amber. When I booted to the older firmware the light would go green again. Support tested this in their lab and comfirmed as issue.

Model: XSM4316S|M4300-8X8F - Stackable Managed Switch with 16x10G including 8x10GBASE-T and 8xSFP+ Layer 3
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msi
Luminary
Luminary

Re: M4300-8X8F Latest firmware 12.0.7.15 cause fan light to go to amber

Check if your fans spin on firmware < 12.0.7.15, if so everything is quite OK. Apparently* that is due to a change in 12.0.7.15 that allows the  silent operation of the M4300-8X8F until a certain temperature is reached.

 

However the fan LED indicators don't consider that change yet and and thus light up amber (falsely indicating a fan fault). @LaurentMa explains the behaviour in this thread here: Feature request : M4300-8X8F - Allow force fans on (quiet mode or rack mode)

 

* Since I don't operate any M4300-8X8F for an actualy check, but the slightly bigger -12X12F

 

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Message 2 of 3

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msi
Luminary
Luminary

Re: M4300-8X8F Latest firmware 12.0.7.15 cause fan light to go to amber

Check if your fans spin on firmware < 12.0.7.15, if so everything is quite OK. Apparently* that is due to a change in 12.0.7.15 that allows the  silent operation of the M4300-8X8F until a certain temperature is reached.

 

However the fan LED indicators don't consider that change yet and and thus light up amber (falsely indicating a fan fault). @LaurentMa explains the behaviour in this thread here: Feature request : M4300-8X8F - Allow force fans on (quiet mode or rack mode)

 

* Since I don't operate any M4300-8X8F for an actualy check, but the slightly bigger -12X12F

 

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warsawtech
Tutor

Re: M4300-8X8F Latest firmware 12.0.7.15 cause fan light to go to amber

Thanks for the clarification. I really appreciate the info

Model: XSM4316S|M4300-8X8F - Stackable Managed Switch with 16x10G including 8x10GBASE-T and 8xSFP+ Layer 3
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