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Orbi WiFi 7 RBE973
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Re: Port 9 and 10 disable on GS110TP (firmware version 5.4.2.19)

EnriqueT
Aspirant

Port 9 and 10 disable on GS110TP (firmware version 5.4.2.19)

Dear Netgear staff,

 

I have noticed that when I disable port 9 on my switch GS110TP then the port 10 comes down. However, when I disable port10 then the port9 remains UP which should be the normal behavior.

 

I have tried with several firmware versions

firmware version 5.4.2.19

firmware version 5.4.2.22

firmware version 5.4.2.13

 

If you have some information regarding this bug please let me know

 

Enrique

 

Message 1 of 5
JohnRo
NETGEAR Employee Retired

Re: Port 9 and 10 disable on GS110TP (firmware version 5.4.2.19)

Hello EnriqueT,

 

Welcome to the community! 

 

Sorry to hear about this issue. I have looked at our list of reported bugs but did not see anything related to the one you are having. Also, I have checked the release notes for each firmware mentioned and I found nothing regarding this. I suggest opening a Support Ticket  for this issue to be filed. For the meantime, I'll try to get the attention of the engineers and see if  they have seen the issue. 

 

Thanks, 

Message 2 of 5
EnriqueT
Aspirant

Re: Port 9 and 10 disable on GS110TP (firmware version 5.4.2.19)

Hello JohnRo,

 

We have many switches with the same issue. Do you have a specific e-mail address in order to send more details.

 

Thanks in advance

Enrique

Message 3 of 5
JohnRo
NETGEAR Employee Retired

Re: Port 9 and 10 disable on GS110TP (firmware version 5.4.2.19)

Hi EnriqueT,

 

I would just like to follow up if you still need assistance with this issue? 

 

Thanks,

Message 4 of 5
JohnRo
NETGEAR Employee Retired

Re: Port 9 and 10 disable on GS110TP (firmware version 5.4.2.19)

Hi EnriqueT, 

 

We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.
If your issue is now resolved we encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The Netgear community looks forward to hearing from you and being a helpful resource in the future!

 

Thanks,

Message 5 of 5
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