I have two switches as in the title, a pair of AX742 modules and a cable linking them. Both switches are running firmware 8.0.3.49. I believe them to be compatible as stack members but cannot seem to get them to recognise each other.
The 52 is my main switch an in current operation, having this on and connected the Stacking cable i then power up the 28 but nothing happens, they both end up with their master lights on and stack number 1, ie they arent stacked
On the Stack port configuration page the only useful information i seem to get is the Total receive error count steadily increases for the link
I believe there 2 stacking module bays on the GSM7328S and 4 stacking module bays on the GSM7352S. Have you tried using the other stacking module bays of both switches to isolate the problem?
Have you tried using other stacking cable?
Have you also tried to perform a factory reset on both switches then reconfigure it from scratch?
Hi thanks for the reply, I have tried moving the modules around to various locations but unfortunately to no avail.
I have factory reset one of the switches so far but not the other. I may be able to do this but will need to schedule the downtime as the switch is in production unfortunately
