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Re: Switch crash every couple days

Electrical
Tutor

Switch crash every couple days

I have an M4100 that goes offline briefly and (so far) comes back on it's own. I'm seeing the following error in the switch logs and hoping someone can help me track it down. The full log is attached below.

 

OSAPI[46479788]: osapi_crash.c(913) 1 %% 2 Crashlogs found.

Model: M4100-24G-POE+ (GSM7224P)|ProSAFE Gigabit L2+ Managed Switch
Message 1 of 6

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Electrical
Tutor

Re: Switch crash every couple days

I updated the firmware to 10.0.2.30 and the problem has not resurfaced.

View solution in original post

Message 2 of 6

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Electrical
Tutor

Re: Switch crash every couple days

I updated the firmware to 10.0.2.30 and the problem has not resurfaced.

Message 2 of 6
JohnC_V
NETGEAR Moderator

Re: Switch crash every couple days

Hi Electrical,

 

Thank you for sharing the solution here in our community! 

 

Regards,

 

JohnCarloV

NETGEAR Community Team

Message 3 of 6
msi
Luminary
Luminary

Re: Switch crash every couple days

Hi

 

Not actually wanting to hijack the thread but where did you get 10.0.2.30 for M4100's? The latest released image for this series of switches looks like 10.0.2.26 to me, so it is either a typo or Netgear not having posted a new release to all models or sites yet.

Message 4 of 6
Electrical
Tutor

Re: Switch crash every couple days

Model: M4100-24G-POE+ (GSM7224Pv1h2)|ProSafe 24 ports gigabits fully managed L2 switch with PoE+
Message 5 of 6
msi
Luminary
Luminary

Re: Switch crash every couple days

Thanks, when I posted my message, 10.0.2.26 was still the latest available download for several M4100's. .30 is now listed in the download sections of all M4100 models. Maybe it was only published to the download section for all M4100's a couple of days ago or has not been linked to all relevant devices when I last checked.

 

The changelog contains some nice fixes and improvements, even if most of these switches have already been on the market for quite some time now.

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