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Bought a playlist and it charged me but its not showing up

indiegirl
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Bought a playlist and it charged me but its not showing up

Hi I recently bought a playlist (and I was charged) but it is not showing up in my app or on the computer interface. Is there anything else that I can check?

Model: MC227| Meural Canvas
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KevinJ_K
NETGEAR Employee Retired

Re: Bought a playlist and it charged me but its not showing up

Hello indiegirl,

 

Thank you for the message. If you are having issues with content you purchased not showing up, we would suggest using the following email address to contact Meural Support for further assistance:

 

meuralsupport@netgear.com

 

Regards,

Kevin K., NETGEAR Meural Community Team

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