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Forum Discussion
Ak-Lex
Sep 29, 2024Apprentice
Canvas Says Offline
Hello My canvas is not coming online, I am connected to the network, however upon checking on the computer is says status offline. The app on the phone will not sync. I makes the connection to m...
- Oct 18, 2024
Hello Meural Community,
We are aware of the issue with the Meural server that is causing the Canvas I and Canvas II to appear offline on the Meural app and my.meural.com. Our Engineering team is diligently toward a solution to resolve this issue.We value your patronage and appreciate your patience!
Best,
Kevin
Community Team
mueuralst
Oct 04, 2024Aspirant
Is there an ETA? Any workarounds? Mine has been offline all week. Its fall and I would love to change the pictures to fall / Halloween themed!
Also looks like there is an active thread on reddit, too. https://www.reddit.com/r/meural/comments/1frhlhb/mc227_2nd_gen_canvas_wifi_connection_problem/
- KarenStAOct 04, 2024Guide
I need mine for work! No later than October 21. Mine stopped working on September 21. It's been two full weeks already. Not cool, Netgear.
- Ak-LexOct 04, 2024ApprenticeI am still waiting, hopefully they will take care of this soon. It’s kind of bad for the company to have something like this happening.