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Downloading personal photo collections

eaglemtnlake
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Downloading personal photo collections

I was easily able to download personal photos but I no longer can. My daughter has a Meural Canvas, and she’s got far more photos than I do. Why am I not able to download anymore photos?
Model: MC321| Meural Canvas II
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Christian_R
NETGEAR Employee Retired

Re: Downloading personal photo collections

Hello eaglemtnlake,

 

How are you uploading the photos? App or PC via web browser? May you also let me know if there is an error message when you attempt to upload?

 

Regards,

Christian 

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