Fill mode has no affect when I play video on meural
Hi there,
When I play videos on my meural, all the "Fill mode" options, i.e. Auto, Contain, As is, Stretch, make no difference on the display outcome. All the option leaves a same black mat area around the video. Changing the color in "Letterbox Color" also doesn't really change the color of the surrounding area. Is this a known issue when playing videos in general or there's any setting I'm supposed to change specifically for playing videos?
Re: Fill mode has no affect when I play video on meural
Hello jooycaptain,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
