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Keeps reverting to "Recents" playlist instead of selected playlist

mkatten
Follower

Keeps reverting to "Recents" playlist instead of selected playlist

My two-year old Meural now only shows the "Recents" playlist after the first image of a playlist I select.  I also cannot send a playlist to the canvas from "my Library".  I need to go to the "Canvas" tab and select the new playlist from there, and then I get the weird behavior after the first image of a new playlist.

Message 1 of 4
KevinLiT
NETGEAR Moderator

Re: Keeps reverting to "Recents" playlist instead of selected playlist

Hi mkatten,

 

I am sorry to hear that you are having issues with your Meural Canvas. Can you elaborate on the weird behavior you having with your Meural Canvas?

 

Look forward to hearing from you!!

 

Best 

Kevin

Community Team

Message 2 of 4
Elrozo
Aspirant

Re: Keeps reverting to "Recents" playlist instead of selected playlist

So I have a similar problem with my Meural. I have just one playlist with 20 pictures. All formatted as portrait. Meural works fine for awhile then a black screen. I check the app and for no apparent reason the playlist has changed to recent.

 

any ideas how to correct this. It is extremely frustrating.

 

thanks,

Message 3 of 4
KevinLiT
NETGEAR Moderator

Re: Keeps reverting to "Recents" playlist instead of selected playlist

Hello Elrozo,

 

I understand that your Meural Canvas changes the selected playlist back to the recent playlist. 

 

Thank you for bringing this to our attention!!

 

Please check your PM's

 

Best,

Kevin

Community Team

 

Message 4 of 4
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