Meural App won’t complete login

login to my.netgear.com (not my.meural).

Click on the person figure at the top right and select “Manage Profile”

Then pick the “Edit Profile” section 

If your “Choose Country” is blank, set it to your correct country.

Click “Save” at the bottom and go try to login to the app again

 

The support person says this is a known issue that affects all of Netgear’s apps since they added the new one-time code security check to them. Also, setting the country has fixed it for some but not all users.

 

We didn’t try this because Netgear support wanted the data from the Choose Country test but I bet it will also work if you turn off Two-Step Verification which can be done like this:

Then pick “Two-Step Verification”

Then uncheck “Enable” and click “Disable” in the pop-up box that appears (if you don’t have pop-ups disabled in your browser settings)

 

Good luck.