Meural Canvas - You do not have permission to perform this action.
We recently bought a Meural Canvas II for our home and one for a relatives house. My wife and I wanted to see how a shared playlist might work so we each made an account and I had the frame added in my profile. I created a playlist and invited her to it. At first things seemed fine, we could both add items to the playlist, but then I wanted to crop a photo that she had added and the edit option was not present. Also if I clicked on "Send to Canvas" I recieve the error message "You do not have permission to perform this action."
This makes sharing family photos with others difficult to manage. If my account owns the playlist I should have control over the items in that playlist. If I have invited someone else to a list it would be nice to be able to make them either an equal partner (control over edit/send to) or a contributer (edit their own submissions).
I really think some improvments need to be made here. Everything else about the canvas product has been great so far.
Re: Meural Canvas - You do not have permission to perform this action.
Hello JudoMC,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
