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Forum Discussion

PapaBurt's avatar
PapaBurt
Follower
Mar 15, 2021

Meural Canvas - how to control playlist from PC app

I wish to use the Mueral entirely to display my own photos and cannot get the canvas to change playlists to one I've created on the PC App.  I can send individual photos and those display fine, but I cannot access a playlist I sent to the frame even though it shows sent on the app, and cannot seem to set the Canvas to simply rotate through my images sent.  Anyone have any documentation or experience/advice how to do is?

1 Reply

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Mar 19, 2021

    Hello PapBurt,

     

    If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

     

    https://www.netgear.com/support/contact.aspx

     

    Christian