Can you provide additional information relating to the animation?
Are you adding some of the animated images from the meural subscription service (they all animate poorly as they are often 3-5 frames that step through slowly, as compared to sinegraphs where you may have a portion of the image that animates at 30-60FPS)?
Are you able to go through each live photo, and then use the edit function to create a key photo of each live image, then check if the camera app generates a jpeg that you can then send to the canvas?
Or see if it has an option to duplicate as a still image.
This is possible but it is very manual and requires me to edit each photo one-at-a-time. Apple also does not make this easy for Live Photos. Also, I want to keep the picture as a Live Photo on the phone. The animation does not look good onthe Canvas so I only want a still photo on the Canvas.
What we need is for the abiliy for the Meural App to specify whether a photo should be imported as a Live Photo or not. This would save a lot of time and make it easier for most users.
Unless anyone knows of a good workaround? I have hundreds of photos that I want to get into a new Canvas for my mom's Mother's Day present and editing each photo to remove Live Photos animation is not something I want to do.
I will check around for a sample live photo captured by a apple device. Since the controls on meural are limited, and its online editor also takes many steps, it would be worth checking if there is a simple way to batch convert the images.
I found a workaround - is not a great solution but it is at least possible:
Use a PC and the web version to login to Meural. Apple Photos on the PC file system explorer lets you distinguish between the photo and the live photo which is not a .jpg file.
This works but the web version is slow and there is a bug when after you edit a photo and go back to the list of photos, it takes back to the the beginnig of the photo list again. Because I wanted to crop the photos to 16x9 to avoid black borders, a lot of scrolling was needed.
