I have an older Mueral canvas. I have not added any photos in a long while and want to add new photos. When I try to register the Canvas it will not let me do it - says it is already registered (probably to my old account). I do not have access to the old account (the old email is disabled). How can I get this Canvas onto my new account?
You can contact NETGEAR Support for help getting your canvas deregistered from your previous account, then you can do a factory reset on the canvas and rerun the setup. To contact Support please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
