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Playlist Not Downloading
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I'm a longtime owner/user of the Meural canvases and love them except for the occassional quirk that I run into.
I ran into an interesting problem yesterday. I uploaded 2400 files (1.28 GB) to a new playlist yesterday. I clicked on "Send ot Canvas" at which point I expeceted my canvas to soon begin to download the photos (it had 3.8 GB of the 4 GB available as all playlists had been previously removed). It flashed, but never began the download. I clicked the "Send to Canvas" both via the website and the app a few more times during the day, but it never began it's download.
I checked the canvas app to see what playlist was "stored" on it. It told me the correct playlist, but yet, the playlist never downloaded. I wondered if the canvas was really online, so I reset the wi-fi. Still no success.
I noticed that there was an update for the OS. So I selected to update. It did that, so the wi-fi is working.
I tired again. No luck.
So I downloaded a smaller playlist that I had on my account. Voila. That worked.
So it's not a problem with my canvas. It appears to be a problem on the Meural/Netgear side of triggering a download with that many pictures.
So today I tried again with the larger playlist. Still no go. So I created a smaller one and no problem.
Anyone else seen this? Anyone have any solutions?
Thanks.
Art
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You can have as many playlists as you want, but if you are loading all of the images in a single playlist we recommend no more than 1000 images per playlist
Regards,
Meural Team
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You can have as many playlists as you want, but if you are loading all of the images in a single playlist we recommend no more than 1000 images per playlist
Regards,
Meural Team
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