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Cart for purchases

 
2 Comments
Pacific
Star

We just recently purchased our canvas and bought 9 pictures one night. There is no cart to put in several purchases. So each is a seperate purchase, each come up as a seperate purchase on our credit card, and, there is a pre-authorization charge of $1.00 added to each charge. So we were charged $9.00 extra above the purchase of the nine photos, which ranged from $1.95 - $3.95. Which so far have, we have not been reimbursed for. 

 

Two comments:

 

1.) Make a cart where several purchased can be done at the same time.

2.) Stop charging a pre-authorization charge. And return this charge promptly to those you have already charged.

 

Thank you.

 

 

KevinJ_K
NETGEAR Employee Retired

Hello Pacific,

 

Thank you for the feedback and comments regarding your experience. We have passed this along to the product manager and the Meural team. We hope this will be addressed in the future.

 

Please contact our support team if there are any issues with getting your pre-authorization charges removed from your account.

 

Regards,

NETGEAR Team