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6100D Gateway Internet access problem

richardx73
Aspirant

6100D Gateway Internet access problem

6100D gateway stopped working. Gateway was working fine. All of a sudden (I think) I started getting "Unidentified network/no internet access" indications from my PC. Tried a second PC with same results. All lights on 6100D looked normal, including the Internet light. I am not able to make a connection or access MYROUTER to reset or debug the issue. As a last resort, I tried the RESET button on rear panel. Same problem. Any suggestion on how to proceed?

 

Thanks.

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richardx73
Aspirant

Re: 6100D Gateway Internet access problem

Problem solved.  Apparently I didn't hold the reset button long enough.  I did a quick reset with no improvement.  Next I did a 5-6 second reset with no results.  Looks like it takes 10+ seconds to get the proper results.

 

I don't know what caused the problem initially, but it's gone now.  I'm happy.

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DarrenM
Sr. NETGEAR Moderator

Re: 6100D Gateway Internet access problem

Hello richardx73

 

Have you tried 192.168.1.1 or 192.168.0.1 to access the GUI? and have your tired both ethernet and wireless?

 

DarrenM

Message 2 of 3
richardx73
Aspirant

Re: 6100D Gateway Internet access problem

Problem solved.  Apparently I didn't hold the reset button long enough.  I did a quick reset with no improvement.  Next I did a 5-6 second reset with no results.  Looks like it takes 10+ seconds to get the proper results.

 

I don't know what caused the problem initially, but it's gone now.  I'm happy.

Message 3 of 3
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