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AC800S - Lock access to touch screen?

Spolk
Tutor

AC800S - Lock access to touch screen?

I've got to be missing something obvious, but is there a way to lock the touch screen on the Optus AC800S?

 

I've switched off the display of the wifi name and password, but as it stands, anyone can wander up to the modem and access this info from the WiFi menu using the touch screen.

Message 1 of 9
NobO
Aspirant

Re: AC800S - Lock access to touch screen?

Have just purchased the AC800s through OPTUS (Aus) and have exactly the same question. Seems illogical to not be able to lock the home screen.

Message 2 of 9
Blanca_O
NETGEAR Moderator

Re: AC800S - Lock access to touch screen?

Hi @Spolk and @NobO

 

Welcome to NETGEAR Community! 

 

Please access AC800S web user interface then go to Wi-Fi > Options. Look for an option that will allow you to Hide/Show WiFi Info on Home. 

 

Regards, 
Blanca 
Community Team

 

Message 3 of 9
Spolk
Tutor

Re: AC800S - Lock access to touch screen?

I want to lock the screen.

The hidden password can still be accessed from the modem itself.

How do I stop someone accessing the modem settings from the home screen?
Message 4 of 9
Blanca_O
NETGEAR Moderator

Re: AC800S - Lock access to touch screen?

Hi @Spolk

 

You can change the admin login password and hide that information on LCD. Please access AC800S web user interface then go to Settings > General > Device. Set your own password and unchecked "Display on LCD" option. 

 

Regards, 
Blanca 
Community Team

Message 5 of 9
Blanca_O
NETGEAR Moderator

Re: AC800S - Lock access to touch screen?

Hi @Spolk

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

 

Regards,
Blanca
Community Team

Message 6 of 9
Spolk
Tutor

Re: AC800S - Lock access to touch screen?

Yes. I did that when I set the device up.

 

It doesn't lock the modem screen.

 

On the touchscreen I can press settings-->display and then -->change wifi info on home to "show". Press the home button on the modem, and the wifi name and password are displayed. I want to stop others being able to do this.

 

So I'll ask again, how do I lock the modem's touchscreen?

Message 7 of 9
Blanca_O
NETGEAR Moderator

Re: AC800S - Lock access to touch screen?

Hi @Spolk

 

Just to verify if you were able to follow steps below:

 

Please access AC800S web user interface then go to Wi-Fi > Options. Look for an option that will allow you to Hide/Show WiFi Info on Home. 

 

Regards,
Blanca
Community Team

Message 8 of 9
Spolk
Tutor

Re: AC800S - Lock access to touch screen?

<sigh>

 

Yes. I can hide the wifi info on the screen. It shows as asterisks.

 

That doesn't stop someone turning it back on using the touch screen on the modem.

 

How do I lock the modem touch screen to stop access to the menus?

Message 9 of 9
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