AirCard 810S (Telstra) Unlocked - Unable to update firmware

[pegasus88]

I've been trying to update my Aircard 810S, but I ether get the following error:

  "Update Error: There was a problem updating your device.  Please try again later."

Or the downloading bar scrolls forever.

Can someone help?

My Current Firmware Version:

NTG9X40C_11.14.08.12

Build Date: 2016/09/14

[Richard_J]

I also need updating my Aircard 810s unlocked to the latest firmware, can anybody help?

[Blanca_O]

Hi Richard_J, 

Please provide the following information: 

- What is the error message when you update the firmware? 

- How did you update the firmware? 

- Current firmware version? 

Regards, 
Blanca 
Community Team

[Blanca_O]

Hi Richard_J, 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

Regards, 
Blanca 
Community Team

[Jensmobile]

I also encountered such problem with my netgear 810s, I tried to update the firmware without success, and then I try to restore it factor setting to make it work, is there any way to update the firmware? The current version is NTG9X40C_11.14.08.12