AirCard785S - Speed and connection torubles


AirCard785S - Speed and connection torubles


I bought an AC785S on Amazon and I am having big troubles about speed and connection!

I have a TIM connection at 42,2 speed SIM and I have never had problems about it before: I used the SIM in a Huawei router made custom for this SIM.

Now using the AC785S everytime I connect at first it has no problems apparently but after a couple of minutes the connection becomes slower and slower (on Twitter it starts not loading images, i.e.) and after a couple of minutes later it stops and sometimes my iPad even says there is no connection!

I have tried the SIM inthe old router and it works well it seems not beeing a problem about line.

As I bought the router I updated the firmware and as I put the SIMin the router started to set the values so everything seemed ok but it's not.

What can I do?

I have tried to:

  1. change DNS using the OpenDNS
  2. setting the wifi dual band
  3. restore settings

but no results till now.

What can I do? How can I set the router properly? I thought AirCard was able to set itself automatically... 

Thanks for Your kind attention.

Message 1 of 3
Sr. NETGEAR Moderator

Re: AirCard785S - Speed and connection torubles

Hello MassimoG


Is the Sim card a Telstra sim card or is it another provider?



Message 2 of 3

Re: AirCard785S - Speed and connection torubles


I live in Italy so there is not Telstra here. 

My provider is TIM and I have to refresh the situation: I called TIM and I explained them my problem so they made a "re-boot" (or something like that) for my SIM and now it seems working well!



Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 0 kudos
  • 2 in conversation

Orbi WiFi 6E