Aircard 763S MEP Unlock tool

[GILLIAN]

Help!

Trying to unlock the aircard (763S) but the link provided by Fido (service provider) is to a Sierra wireless website and does not work. I have installed the drivers, have an unlock code, but I haven't been prompted to enter it. Using a Mac - OS X El Capitan 10.11.13.

HELP ME!

Thanks.

[DarrenM · Accepted solution]

Hello marilyn579

This article may help you.

https://kb.netgear.com/25909/MEP-Unlock-AirCard-753S

DarrenM

[DarrenM]

Hello Gillian

Here is the link to the Aircard Watcher program to let you unlock your device.

http://kb.netgear.com/app/answers/detail/a_id/23681/related/1

http://www.downloads.netgear.com/files/aircard/AC340U/Watcher_Generic_UM.msi

DarrenM

[alfadhel]

Can i unlock AC790S from Zain Kuwai with that tool ? TKS

[abulnoor]

Hey alfadhel,

I am having the same issue. how did you unlock it? Did zain agree to give you the MEP code to unlock the hotspot? Please advice.

Best regards,

Anwar

[ArodiD]

Hi Gillian,

If you have been supplied the unlock code, then all you need to do is insert another carrier SIM into your 763S.  Once you boot it up, you will need to access the WebUI which will prompt you for the MEP code.  All you need to do is enter the MEP code to unlock.  Once it has been unlocked you will then need to go into the APN profile settings and ensure the correct APN profile has been selected as default/active connection.  Please note:  If you factory reset your 763S you will once again need to enter your unlock code.

Kind Regards,

Arodi

[marilyn579]

Help!! I have a aircard763s from Rogers. Trying to unlock it. I have a unlock code (pd $50.00 for it), but the instructions are useless.  What is a WebUI?? Please help Grandma.

[DarrenM · Accepted solution]

Hello marilyn579

This article may help you.

https://kb.netgear.com/25909/MEP-Unlock-AirCard-753S

DarrenM

[marilyn579]

Thanks.  I got it unlocked.

[chutieuswimming]

Hello Netgear,

I am in Vietnam, I bought the Aircard 763S device but after the reset the error "Sim MEP Locked". Currently, I do not know which department to contact by email for support code to unlock.
Have Netgear support information or instructions on how to get device unlock codes.

[Blanca_O]

Hi chutieuswimming, 

Here's a reference to resolve your concern: https://kb.netgear.com/22903/

Regards, 
Blanca 
Community Team