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Aircard 810s / cradle dc112a issues

Woowee
Aspirant

Aircard 810s / cradle dc112a issues

Hi,

 

Seems like a common problem, but can't see a solution. Aircard works fine by itself, when docked all lights green, genie says internet signal good. But can't load web pages etc. Have tried factory reset. No change. Please help.

 

Thanks in advance 

 

 

Model: AirCard 810S (Telstra)|Telstra Wi-Fi 4GX Advanced III, DC112A|AirCard Smart Cradle
Message 1 of 3
Blanca_O
NETGEAR Moderator

Re: Aircard 810s / cradle dc112a issues

Hi @Woowee

 

Welcome to NETGEAR Community!

 

Kindly access DC112A Settings page > go to Advanced TAB. Is there an IP address under Internet Port? 

Please check if the computer/device has a valid IP address. 

Can you ping a website? 

 

Regards,
Blanca
Community Team

Message 2 of 3
Woowee
Aspirant

Re: Aircard 810s / cradle dc112a issues

Hi Bianca,

Please see screen shots below. Have updated firmware and was working, but slow . Needed to move router , stopped working again.

Message 3 of 3
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