× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Nighthawk M6 Pro Unlocked Hotspot 5G mmWave
Reply

C3000 router crashes every night

NikhilAlapati
Aspirant

C3000 router crashes every night

my router crashes every night and I look through the logs and I see this

[DoS attack: Illegal Fragments] from 180.193.235.0, port 0

Model: C3000|N300 Cable Gateway Docsis 3.0
Message 1 of 5

Accepted Solutions
JasonN
NETGEAR Employee Retired

Re: C3000 router crashes every night

Hi NikhilAlapati,

What process have you already tried to attempt to fix this?

How many devices do you have attached to the C3000?

 

Please proceed with these steps and let me know if the issue has been fixed.

 

- Reset/Turn off your C3000 overnight so it can receive a different IP address.

- forget/disconnect the network on all attached devices and manually connect back

- If that didn't fix your problem then call your ISP (internet service provider) to have them change your IP.

 

- Jason N

View solution in original post

Message 2 of 5

All Replies
JasonN
NETGEAR Employee Retired

Re: C3000 router crashes every night

Hi NikhilAlapati,

What process have you already tried to attempt to fix this?

How many devices do you have attached to the C3000?

 

Please proceed with these steps and let me know if the issue has been fixed.

 

- Reset/Turn off your C3000 overnight so it can receive a different IP address.

- forget/disconnect the network on all attached devices and manually connect back

- If that didn't fix your problem then call your ISP (internet service provider) to have them change your IP.

 

- Jason N

Message 2 of 5
JasonN
NETGEAR Employee Retired

Re: C3000 router crashes every night

Hi NikhilAlapsti,

I just wanted to check in and see if these steps have fixed your issue. please let me know. :]

 

- Jason N

Message 3 of 5
NikhilAlapati
Aspirant

Re: C3000 router crashes every night

Yes Thanks

Message 4 of 5
JasonN
NETGEAR Employee Retired

Re: C3000 router crashes every night

Hi NikhilAlapati,

Thank you for your response. I'm glad that this has fixed your issue. Enjoy your C3000 :]

 

 

- Jason N

Message 5 of 5
Top Contributors
Discussion stats
  • 4 replies
  • 1981 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7