Can't update Netgear AirCard AC790

[cherg]

Hello. I can't update software. Always this error.

Software Update Available
A software update is available for your hotspot. Download size: 0 KB. You may incur charges for data used during the download.

Start Download
Update Error
There was a problem updating your device. Please try again later.

How to fix?

[Blanca_O]

Hi @cherg

Welcome to NETGEAR Community!

Please provide the current firmware version? 

You may want to try a factory reset and then try again the firmware update. 

Regards,
Blanca
Community Team

[JohnPeng]

Thanks for the report. This may be a misconfiguration for the OTA upgrade.

Let me check tomorrow and get back to you.

Regards