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Cannot logi in to LB1120 modem

john262
Guide

Cannot logi in to LB1120 modem

Hi, I used to be able to log in to the LB1120's web GUI, but after a firmware update I can't log into it anymore. It says the password is wrong. I had previously changed the default passoword on the label to another password. When that didn't work I tried using the passoword printed on the label and that didn't work either. So I did a factory reset and tried logging on again using the default passowrd and it still won't work. It keeps saying that the passowrd is wrong. Any ideas on what I can do about this would be appreciated. Thank you.

 

John

Model: LB1120|4G LTE Modem
Message 1 of 3
Blanca_O
NETGEAR Moderator

Re: Cannot logi in to LB1120 modem

Hi @john262

 

Welcome to NETGEAR Community!

 

How long did you hold the reset button? Please hold down the reset button until you see a change in the LED's status then let go. 

 

Regards,
Blanca
Community Team

 

Message 2 of 3
john262
Guide

Re: Cannot logi in to LB1120 modem

Thank but I did follow that procedure.

 

Message 3 of 3
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