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Re: DC112A Failed to update GUI language file

ksdavis
Initiate

Re: Rif.: DC112A Failed to update GUI language file

Also suffering the same issues, with a router that now has a security vulnerability. 

Please change the status of this case to NOT SOLVED as clearly there are many, many, many people out there with the same issue that is NOT solved. Model number DC112A-100EUS. We should NOT be required to send personal messages to get special treatment - solve the issue as designed for ALL users!! 

Model: DC112A|AirCard Smart Cradle
Message 26 of 33
LlamaLarry
Luminary

Re: DC112A Failed to update GUI language file

Message 27 of 33
LlamaLarry
Luminary

Re: DC112A Failed to update GUI language file

To clarify my SKU: DC112A-100NAS

Message 28 of 33
ksdavis
Initiate

Re: DC112A Failed to update GUI language file

Thanks LlamaLarry! Confirm download also worked on my DC112A-100EUS.

Message 29 of 33
SWE_Gardis
Star

Re: DC112A Failed to update GUI language file

Hi all!
Updating the new firmware went well...
... BUT it does not solve the problem of new version of user interface language.

 

Current Version:   1.0.0.18_2.1.38.3
New user interface language: 1.0.0.44_2.1.38.3

You always get the answer: The UI language file could not be updated

 

Also, this file needs to be available for download.
Can you fix it, @Blanca_O

Message 30 of 33
SWE_Gardis
Star

Re: DC112A Failed to update GUI language file

Any news about the problem with user interface language?

Message 31 of 33
SWE_Gardis
Star

Re: DC112A Failed to update GUI language file

Excuse me, Netgear...
... But you actually sell a product called DC112A.

Do you remember it?

 

The product is still sold, and cost me $ 330.
Also, I bought an AirCard 810S for $ 250.
Total: $ 580.

 

Relatively much money, and yet the support is completely useless.
After much hassle, you have finally posted the firmware on your website to silence the criticism reasonably.

 

But for most of us, the firmware does not solve all the problems.
We also need the language package and the new version is called: 1.0.0.44_2.1.38.3.

The only problem is that the current language package cannot be updated: 1.0.0.18_2.1.38.3.

 

You get the answer that: "Could not update user interface language file".

 

Either you solve this - or you remove the new language file from your servers.

This is just embarrassing for Netgear, and hardly inspires any confidence.

Message 32 of 33
SWE_Gardis
Star

Re: DC112A Failed to update GUI language file

Now I've had enough of Netgear's abusive support.

We will replace all equipment related to Netgear and change to another brand that cares about its customers.

Message 33 of 33
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