DC112A Slow internet speed using cradle

[lestrange78]

Hi there- my first post.

I've just purchased and connected an Aircard 800S (Optus carrier) and a DC112A cradle.

The internet speed is averages 24mbps when using the Aircard without the cradle

The internet speed using the Aircard docked in the cradle is 1-2mbps at best. Both devices are in the same location (on the windowsill).

Our closest cell tower is 2.5km away offering all Optus 3 & 4G frequencies.

Any advice or recomendations?

Thanks.

[JasonN]

Hi lestrange78,

Thank you for your post. I wanted to check if your cradle is up-to-date with the most current firmware? If so, have you done a factory reset on it?

Also, if your AC800s is at the current firmware as well.

Please let me know. :]

- Jason N

[lestrange78]

Hi Jason,
Yes- both devices have had firmware updated and a factory reset was done on the cradle.

Any other suggestions?

Thanks.

[LlamaLarry]

Different model (AC815S) and location (US), but this is not what I am seeing in my DC112A.  I do use external antennas on mine however, but get 50Mbps/10Mbps via Ethernet when docked.