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Re: Data not tracking on m1 again
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Data not tracking on m1 again
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Re: Data not tracking on m1 again
@Navyfriend21 wrote:
Data not tracking on m1 again
Try this in the appropriate section of this community for the MR1100.
Mobile Routers, Hotspots & Modems
I will ask the Netgear moderator to move your message.
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Re: Data not tracking on m1 again
@Navyfriend21 Can you provide the exact model of the M1 for which you have? Under the battery will show the Netgear SKU MR1100-xxxxxx . Different models have different firmware and different data usage.
Tyler
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Re: Data not tracking on m1 again
Mr1100 2n
And updated
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Re: Data not tracking on m1 again
The models SKU you reference were not complete, I was expecting something like
MR1100-2A1NAS or MR1100-100NAS or ?? There are like 8 different varriants around the world.
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Re: Data not tracking on m1 again
Thanks for the SKU information. These are both AT&T versions of the Nighthawk LTE. AT&T has changed their Data Usage support for hotspots. Previosly, the hotspot would check in with AT&T billing to sync up the data usage once every 24 hours. As of about April 2021, this is no longer supported, as AT&T no longer support the hotspots ability to sync the data usage with the billing server. In the latest AT&T Nighthawk LTE firmware (Version:NTG9X50C_12.06.39.00) released in June, the data usage moved to a device estimate and no longer sync's with AT&T billing service. With the data usage device estimate you can configure your bill plan limits, billing cycle start and alert at plan usage thresholds. However, this is a device estamate and you much check with your myATT account for actual data usage.
Any further questions can be directed to AT&T Support about the Data Usage support going forward for the hotspot devices.
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