Reply

Re: Data not tracking on m1 again

Navyfriend21
Aspirant

Data not tracking on m1 again

Data not tracking on m1 again
Model: MR1100|Nighthawk M1 Mobile Router
Message 1 of 11

Re: Data not tracking on m1 again


@Navyfriend21 wrote:
Data not tracking on m1 again

Try this in the appropriate section of this community for the MR1100.

 

Mobile Routers, Hotspots & Modems

I will ask the Netgear moderator to move your message.


Just another user.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 2 of 11
Navyfriend21
Aspirant

Re: Data not tracking on m1 again

Any news
Message 3 of 11
TL_NTGR
Apprentice

Re: Data not tracking on m1 again

@Navyfriend21  Can you provide the exact model of the M1 for which you have?  Under the battery will show the Netgear SKU MR1100-xxxxxx .  Different models have different firmware and different data usage.

 

Tyler

Message 4 of 11
Navyfriend21
Aspirant

Re: Data not tracking on m1 again

Mr1100 1 n
Mr1100 2n
And updated
Message 5 of 11
Navyfriend21
Aspirant

Re: Data not tracking on m1 again

Hello
Message 6 of 11
Navyfriend21
Aspirant

Re: Data not tracking on m1 again


@Blanca_O can you please help me figure out the problem is?
Message 7 of 11
TL_NTGR
Apprentice

Re: Data not tracking on m1 again

@Navyfriend21 

 

The models SKU you reference were not complete, I was expecting something like

MR1100-2A1NAS or MR1100-100NAS or ??  There are like 8 different varriants around the world.

 

Message 8 of 11
Navyfriend21
Aspirant

Re: Data not tracking on m1 again

MR1100-1A1NAS

MR1100-2A1NAS
Message 9 of 11
Navyfriend21
Aspirant

Re: Data not tracking on m1 again

Message 10 of 11
TL_NTGR
Apprentice

Re: Data not tracking on m1 again

@Navyfriend21 

 

Thanks for the SKU information. These are both AT&T versions of the Nighthawk LTE.  AT&T has changed their Data Usage support for hotspots.  Previosly, the hotspot would check in with AT&T billing to sync up the data usage once every 24 hours.  As of about April 2021, this is no longer supported, as AT&T no longer support the hotspots ability to sync the data usage with the billing server.  In the latest AT&T Nighthawk LTE firmware (Version:NTG9X50C_12.06.39.00) released in June, the data usage moved to a device estimate and no longer sync's with AT&T billing service.  With the data usage device estimate you can configure your bill plan limits, billing cycle start and alert at plan usage thresholds.  However, this is a device estamate and you much check with your myATT account for actual data usage.

 

Any further questions can be directed to AT&T Support about the Data Usage support going forward for the hotspot devices.

Message 11 of 11
Top Contributors
Discussion stats
  • 10 replies
  • 814 views
  • 0 kudos
  • 3 in conversation
Announcements

Orbi WiFi 6E