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Re: Gig ports speed reduced when access control is enabled.

robatl
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Gig ports speed reduced when access control is enabled.

Nighthawk LAX20  Firmware Version V1.1.6.28_2.0.49

Anyone else experiencing this issue or is my router defective?

Model: RAX40|Nighthawk AX4 4-Stream WiFi Router
Message 1 of 11
Blanca_O
NETGEAR Moderator

Re: Gig ports speed reduced when access control is enabled.

Hi @robatl

 

Welcome to NETGEAR Community!

 

Please provide the speedtest results when Access control is enabled and disabled. 

Have you tried factory resetting the device? 

 

Regards,
Blanca
Community Team

Message 2 of 11
robatl
Star

Re: Gig ports speed reduced when access control is enabled.

Yes.

Message 3 of 11
Blanca_O
NETGEAR Moderator

Re: Gig ports speed reduced when access control is enabled.

Hi @robatl

 

May we please know the speedtest result when access control is enabled and disabled.

 

Regards,
Blanca
Community Team

Message 4 of 11
robatl
Star

Re: Gig ports speed reduced when access control is enabled.

When access control is on: 300mb to 380mb

when access control is off: 959mb to 987mb

Message 5 of 11
robatl
Star

Re: Gig ports speed reduced when access control is enabled.

Does anyone in this group have the LAX20 to verify?

Message 6 of 11
Blanca_O
NETGEAR Moderator

Re: Gig ports speed reduced when access control is enabled.

Hi @robatl

 

Please check your inbox. I have sent you a message requesting for more information. 

 

Regards,
Blanca
Community Team

Message 7 of 11
Blanca_O
NETGEAR Moderator

Re: Gig ports speed reduced when access control is enabled.

Hi @robatl

 

This has been brought up already to engineers and is currently investigating. We do not have any further details at the moment. I will be sure to update the thread as soon as I can. 

 

Regards,
Blanca
Community Team

Message 8 of 11
robatl
Star

Re: Gig ports speed reduced when access control is enabled.

I may have found the issue... I disabled the WMM feature under QOS and my speed on the gig ports normalized. I am getting my speeds with access control enabled.

Message 9 of 11
Blanca_O
NETGEAR Moderator

Re: Gig ports speed reduced when access control is enabled.

Hi @robatl

 

Thank you for update. We'll share this information to the product team. 

 

Regards,
Blanca
Community Team

Message 10 of 11
robatl
Star

Re: Gig ports speed reduced when access control is enabled.

I conducted a failover test to cell, since then my speed on the gig port has been back in the 300mbs to 400mbs. There are several scenarios that cause problems with the gig ports. I have rebooted and powered off the device several times. The speed gig speed would appear to working then it falls off.

Message 11 of 11
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