I lost my connection to the 4G network (AirCard 810S)

[Hatimzx]

Dear

I have AirCard 810S

I got this update
Firmware version: NTG9X40C_11.14.08.24 Firmware creation date: 2017/06/09

After the update, I lost my connection to the 4G network in Saudi Arabia

I want to restore the previous program

Please help me

Regards
Hatem

[Blanca_O]

Hi @Hatimzx

Welcome to NETGEAR Community! 

Who is your Internet carrier? Is it STC? 

You may want to check this thread: https://community.netgear.com/t5/Mobile-Routers-Hotspots-Modems/Nighthawk-M1-4g-blocked-by-career/m-...

Regards, 
Blanca 
Community Team