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LB2120 - (4G LTE Modem) Internet disconnects every 10-14 hours
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2020-03-27
04:07 AM
2020-03-27
04:07 AM
LB2120 - (4G LTE Modem) Internet disconnects every 10-14 hours
Have recently installed and put into bridge mode connected to an Orbi RB40 as the router. (Firmware on all is up to date) Internet is an unlimited data sim with Three. The internet is intermittent (have to click twice on links to work) and about every 10-14 hours it stops working entirely. The modem still shows connected the Three(4G) but has no internet connection - I have to reset the modem. Any thoughts? I’ve contacted Three but due to the ongoing they can’t get back to me. Does it sound like a Three issue or network issue. Thanks in advance...
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2020-03-27
11:45 AM
2020-03-27
11:45 AM
Re: LB2120 - (4G LTE Modem) Internet disconnects every 10-14 hours
What do you mean by this:" The internet is intermittent (have to click twice on links to work)"?
I think in the latest FW on LB2120, we support KeepLive PING. Could you please enable it to see whether the data connection drop issue will happen again.
Thanks
Model: LB2120|4G LTE Modem
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2020-03-29
11:31 PM
2020-03-29
11:31 PM
Re: LB2120 - (4G LTE Modem) Internet disconnects every 10-14 hours
Thanks for the reply - unfortunately I have then enabled and set to 1 minute, it makes no difference. Any other suggestions?
Model: LB2120|4G LTE Modem
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