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Re: LB2120 LTE not detecting WAN "wireline unavailable" with Virgin Superhub UK
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LB2120 LTE not detecting WAN "wireline unavailable" with Cirgin Superhub UK
Similar to this issue which does not have a fix confirmed:
I've tried different PING URLS and IPs and bridged mode, but I can't get the modem to detect my internet connection, even when switching to WIRELINE only it fails to pass through the net to the main router from the superhub.
Maybe there are some settings that need changing on the superhub which is in router mode.
Any ideas would be greatly appreciated
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Re: LB2120 LTE not detecting WAN "wireline unavailable" with Virgin Superhub UK
Can't seem to edit on this forum but I meant Virgin Superhub.
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Re: LB2120 LTE not detecting WAN "wireline unavailable" with Virgin Superhub UK
Hi @ezracat2250
Welcome to NETGEAR Community!
Kindly change the Failover Detection IPv4 Address to your ISP provided DNS.
Please provide the firmware version.
Regards,
Blanca
Community Team
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Re: LB2120 LTE not detecting WAN "wireline unavailable" with Virgin Superhub UK
With a monolithic Cable Modem and Router you can't loop the LB2120 into the the public WAN/Internet Ethernet connection (which in my understanding must be transparent IP, no PPPoE/PPTP/PPPoA or the like encapsulation) as it's shown in the quick start guide and certainly the user manual, too.
As there is only a cable network antenna connector on all these Virgin superhub and hub 3, 4. ..., this set-up is not possible.
if you need this fail-over option, there is no other way than re-configuring the Virgin CPE to a pure modem, and add a dedicated router/wireless router/Mesh router.
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Re: LB2120 LTE not detecting WAN "wireline unavailable" with Virgin Superhub UK
I use a nighthawk router connected to the superhub in modem mode. That should meet the intended design
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Re: LB2120 LTE not detecting WAN "wireline unavailable" with Virgin Superhub UK
Ok. Just for the interested community members (I'm far away from where Virgin is providing Internet services): Is there plain IP on this link (no encpasulation, no authentication), eg. can you connect a (single) computer direct to the modem and just get the public IP by DHCP on the adapter?
If yes ... there must be a problem on the LB2120.
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Re: LB2120 LTE not detecting WAN "wireline unavailable" with Virgin Superhub UK
There isn't any authentication once its in that mode the ethernet connects the nighthawk normally direct to the Internet.
Cheers
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Re: LB2120 LTE not detecting WAN "wireline unavailable" with Cirgin Superhub UK
I have the LB2120 working with a Virgin Super Hub 3.
The Virgin Hub needs set to modem mode. The LB2120 needs to be set as a bridge. Connect the Virgin hub number "4" socket, to the WAN socket on the LB2120. For some reason the other Virgin hub sockets won't work with this, only number 4 - no idea why.
Then a separate router needs to be connected to the LAN socket of the LB2120.
Then turn everything off.
Turn Virgin Hub back on and wait for a steady green light.
Then turn on the LB2120
Then your router.
The device isn't perfect. I've posted on here about the need for Email alerts in addition to SMS alerts. I just keep on running out of SIM data because I never know when the failover has happened.
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Re: LB2120 LTE not detecting WAN "wireline unavailable" with Cirgin Superhub UK
Hi.
I'm having exactly the same problem with exactly the same set-up. I've tried the incremental powering up suggested, but the 2120 still doesn't think that it can see the internet through wireline.
Any other configuration or procedural suggestions welcomed!
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Re: LB2120 LTE not detecting WAN "wireline unavailable" with Cirgin Superhub UK
Hello,
I have the same problem, no internet connection detected, even when forced, it's stuck on 4G
My setup is easy :
Optic to RJ45 module -> LB2120 -> Orbi AX6000
It works directly if I remove the LB2120 so I'm sure it's the problem. Does it needs to have a modem between the Optic to RJ45 and the LB2120 ?
Thank you!
Jérôme
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Re: LB2120 LTE not detecting WAN "wireline unavailable" with Cirgin Superhub UK
Randomly thoughoutthe day it will cut off for about 3 mins then go back to wireline but sometimes doesn't switch back at all until I reboot the Hub3.
I want to get a Hitron router but they only supply them for businesses or even try the new Hub4 but that is only for their 1Gig services which I'm not forking out 90 quid a month for.
Bottom line Virgin's equipment is poop 💩
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Re: LB2120 LTE not detecting WAN "wireline unavailable" with Cirgin Superhub UK
Could you please advise what is you home broadband service used?
Thanks
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Re: LB2120 LTE not detecting WAN "wireline unavailable" with Cirgin Superhub UK
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