LB2120 firmware update, where is it?

[Purduephotog]

I'm looking for the firmware for the LB2120 to download, but the download page doesn't show anything available. The device shows a firmware update available, and discussions here indicate one exists.

Soooo... where is it and where can I download it, please.

Thanks.

[Blanca_O]

Hi @Purduephotog

Welcome to NETGEAR Community!

When an update for LB2120 is available then you will be notified that there is an update available. 

May we please know the device SKU (e.g. LB2120-xxx)? This can be checked on the box of the product or on the barcode label.

What is the current firmware version? 

Regards,
Blanca
Community Team

[Purduephotog]

Logging into the modem, I see the following: 

Software Update Available
A software update is available for your device. Download size: 0 KB. You may incur charges for data used during the download.

Start Download

This is what I have listed in the 'about' screen:

Firmware Firmware Version: M18Q2_v12.09.163431

App Version: NTG9X07C_12.09.05.27

Web App Version: LBHDATA_03.03.103.165

Bootloader Version:

Bootloader Ver: v1.0.0

Hardware Version: 08

[Maxdoggray]

How long has firmware update been out?  What does affect?

[Maxdoggray]

App net map does not show status of cable modem feed.

[Purduephotog]

Don't know. Can't get it, and don't want to try and download it over cellular without ability to restore. Wouldn't be the first time I've had something brick on a push.

Haven't been able to get an answer yet either.

[JohnPeng]

The latest release includes the following:

App Version: NTG9X07C_12.09.05.30

Web App Version: LBHDATA_03.03.103.175

You should upgrade your device to the latest by clicking the Start Download button.

Thanks

[Purduephotog]

The question at hand is *where* is the firmware on this website, and what it is 'fixing'.

[JohnPeng]

---

@Purduephotog wrote:

The question at hand is *where* is the firmware on this website, and what it is 'fixing'.

---

I am checking with our support team to have the release information published as soon as possible.

Thanks

[Purduephotog]

Thank you John Peng.

I'm very grateful to companies that keep the firmware updated on their website. That permits archiving and scanning, and for some that have extra requirements to deploy, such as moving between networks that can not reach, upgrading offline.

Thank you in advance for the link to the newest firmware.

Jason

[PAHunter0009]

Didn't see where the update of the firmware is located for the LB 2120?  Is JohnPeng still working on an answer for this?

[JohnPeng]

---

@PAHunter0009 wrote:

Didn't see where the update of the firmware is located for the LB 2120?  Is JohnPeng still working on an answer for this?

---

Yes. I am still pushing on this. Sorry for the delay.

Regards

[Purduephotog]

I understand John. Believe me if I could obtain it any other way I'd do it. I mean there are ways, but I don't think we've exhausted the official means yet.

[lte_rtr]

I have the same exact issue John Peng. have you made any progress here?

[PAHunter0009]

Yes, what is the update? Is NetBeans going to provide a patch or update?

[PAHunter0009]

Net Gear

[Purduephotog]

Any progress on locating the firmware file please?

[stephend1977]

Hello group, I'm rather new here. I have an LB1120 that this morning just cut off all signal, it's worked great for a year. I now am getting a full five bars and data signal, the admin page says it's connected but I've tried to do a firmware upgrade because I still have no internet through Google wifi and I keep getting a "Update Error" it just keeps stating to check again later which I have been doing all day. There are no firmware upgrades listed on the Netgear downloads so not sure how to proceed but I still don't have internet.

[stephend1977]

Attached is the photo where I am getting a great signal and all lights are go and yet I cannot complete a firmware update and my google wifi is not working, therefore, no internet connection.Any help would be greatly appreciated. 

Just not sure how Netgear believes we should connect to complete firmware upgrade via 4G if we cannot connect to internet. They need to provide firmware download via download support.

Unless I am missing something?

Thanks all.

Stephen

[JohnPeng]

---

@stephend1977 wrote:

Attached is the photo where I am getting a great signal and all lights are go and yet I cannot complete a firmware update and my google wifi is not working, therefore, no internet connection.Any help would be greatly appreciated. 

Just not sure how Netgear believes we should connect to complete firmware upgrade via 4G if we cannot connect to internet. They need to provide firmware download via download support.

Unless I am missing something?

Thanks all.

Stephen

---

Please capture a model.json file and send a private message to me.

- Logon to the webui (http://192.168.5.1 ) as an administrator
- Navigate to URL http://192.168.5.1/model.json?internalapi=1 ? via the same browser window
- Capture the results (by selecting all + copy) and send it back

[KAWADCSE]

@JohnPeng  Any update on what this firmware changes, where it can be manual downloaded (as well as previous version)?

For netgar to just advise on the modem page that there is a 0KB software update with no info on what it is or ability to go back is the definaition of sketchy.