frequently (every 24 - 30 hours) my LB2120 is losing connection (amber LED) but won't reconnect automatically although I set in the menu "reconnect automatically, always". It's set to bridge mode, a Raspberry Pi sends Ping requests every 3 minutes and there are VOIP accounts active.
I have to enter the menu and click on re-connect. It has run unattended in a holiday home, so this is not a viable option.
It should be possible to do it, croning a bash executing curl commands, to automatically login and click on "reconnect", every 24h for exemple. But I am not familiar with curl.
I have the same issue with an LB2120-100UKS despite having auto reconnect enabled, it only reconnects with a power cycle.
It does this every couple of days despite excellent mobile signal and I know the signal is good as I have alarm singalling equipment with a SIM from the same provider that stays connected with no issues (it logs even very short loss of signal and logs are clean).
Same here, my modem randomly disconnects and sits there until I click on reconnect or restart the device. This is rather annoying... can you please help?
Yeah I feel the same about their support on this matter.
I've had my case escalated to L2 support but they just want to arrange a time to phone and I've haven't been able to do that yet as I am out at work during the day. It's not like there's much to talk about on a call as it just fails to reconnect. If there are debug steps or beta firmware then they should email links or info and also update people here!
I echo this call for help, clearly the box has a problem in its current setup and is currently utterly useless as a failover device.
I've tried (in the UK) PAYG sims from O2 and 3, plus a monthly sim from EE. The O2 sim (despite being the strongest signal at 4 bars) seems to drop most often, the others (signal 2 bars) less often. However I don't seem to be able to keep a connection for much more than 24h. Unfortunately without logs it's impossible to tell. The box is in Bridge mode and ARNs seem correct and I've also added an external aerial.
I bought through Amazon and have until 31st Jan 2019 to resolve this or it's returned as not fit for purpose. I'd really rather not have to do this if there is a soltion out there!
I have opened a support ticket as unforunately my return to Amazon has just expired. I tested it when I bought it and it worked great as a failover but that was only a 10 minute test. This week a telegraph pole was damaged and our Internet was down for 3 days. It failed miserably as a failover device as it didn't stay connected for 24 hours. We use it at a remote unmanned business which resulted in someone having to drive in and investigate the lose of connection.
Hi SOGAPEX, out of curiousity are you using the DHCP capability etc. or turning all the routing capability off, thereby putting it into a "configured" bridge mode. I don't want to create more and more subnets or IP issuing servers if I can help it.
Also - do you happen to know if it's just not disconnected at all, or that it has actually disconnected and reconnected?
