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LM1200 4G LTE Modem Firmware won't update
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LM1200 4G LTE Modem Firmware won't update
I purchased an LM1200 LTE Modem/Router to serve as a fallback connection for my computer, the WAN feature seems to require a firmware update, I've tried updating through the web UI, but it keeps giving me an update error, did several resets and 2 factory resets, still, no dice.
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Re: LM1200 4G LTE Modem Firmware won't update
Same here spent a few hours with support they are no help. I was asking for a link to download the firmware and see if we can update it that way.
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Re: LM1200 4G LTE Modem Firmware won't update
I will post a public link soon to the FW upgrade release. Please check your private message first,
Thanks
John
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Re: LM1200 4G LTE Modem Firmware won't update
Hi, just wondering if you can still post that link. Still seeing that LAN port issue with multiple LM1200 modems and hoping the firmware update will fix the issue.
Thanks,
SimNet Tech
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Re: LM1200 4G LTE Modem Firmware won't update
My apologies, I found it on the Support site and downloaded the firmware from here:
https://kb.netgear.com/000064616/LM1200-LTE-Upgrade-Package-Retail-Australia-Europe-and-US
Thank you,
SimNet Tech
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Re: LM1200 4G LTE Modem Firmware won't update
The firmware keeps stopping before completion. Says not compatible
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Re: LM1200 4G LTE Modem Firmware won't update
Hi @Ferri
There are 3 LTE Upgrade packages available - Australia, Europe and US.
Please make sure that you download the right firmware for your device,
Download link page: https://www.netgear.com/support/product/lm1200.aspx#download
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Re: LM1200 4G LTE Modem Firmware won't update
I assumed because I live in Atlanta , I have to use the U.S version . Same problem with 2 units .Have tried soft and hard resets . With or without simcard
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Re: LM1200 4G LTE Modem Firmware won't update
SKU : LM1200-100NAS
firmware : EC25AFFDR07A09M4G
APPVERSIONNTG9X07_20.06.09.00
hardware version 1.0
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Re: LM1200 4G LTE Modem Firmware won't update
Hi @Ferri
It appears that you have the latest firmware v20.06.09.00 installed.
Kindly access LM1200 settings page, go to Settings > General > Software and Reset > click the Check for update button. This will allow the modem to check for new firmware.
And for the manual update, did you load the SPK file and not the ZIP file?
Regards,
Blanca
Community Team
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Re: LM1200 4G LTE Modem Firmware won't update
Still the same problem . Update with the 77.7 MB SPK file remains. Tried hard reset , update vis direct wire , soft reset , harsh reset . Nothing has worked. 2nd unit with the exact same problem . Something in the spk file is not compatible with the current firmware EC25AFFDR7A09M4G . SKU # lm1200-100nas . SN # 6ju314wjo2728 .
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Re: LM1200 4G LTE Modem Firmware won't update
@Ferri wrote:
Still the same problem . Update with the 77.7 MB SPK file remains. Tried hard reset , update vis direct wire , soft reset , harsh reset . Nothing has worked. 2nd unit with the exact same problem . Something in the spk file is not compatible with the current firmware EC25AFFDR7A09M4G . SKU # lm1200-100nas . SN # 6ju314wjo2728 .
Please collect a model.json file and send back to me via private message.
- Logon to the webui (http://192.168.1.1 ) as an administrator
- Navigate to URL http://192.168.1.1/model.json via the same browser window
- Capture the results (by selecting all + copy) and send it back
Thanks
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