LM1200 Firmware fails updating/check firmware

[mts2]

I've attempted to check and update my firmware on my a new LM1200 and failed multiple times over the last several days.  I've been on the phone with tech support who hasn't been able to give me any helpful suggestions other than rebooting or waiting a few hours and try it again.

Software Update
Check for new software online:
Update Error
There was a problem updating your device. Please try again later.

Last checked at: 1/20/22 3:56 PM

Firmware Version: EC25AFFDR07A09M4G
App Version: NTG9X07C_20.04.07.06
Web App Version: LM1200-HDATA_03.03.103.189
Hardware Version:1.0

Where can i find a link to do a manual upgrade via the web gui?

[JohnPeng · Accepted solution]

Please check your private message. I send the release for you to upgrade the device.

Thanks

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@mts2 wrote:

I've attempted to check and update my firmware on my a new LM1200 and failed multiple times over the last several days.  I've been on the phone with tech support who hasn't been able to give me any helpful suggestions other than rebooting or waiting a few hours and try it again.

Software Update
Check for new software online:
Update Error
There was a problem updating your device. Please try again later.

Last checked at: 1/20/22 3:56 PM

Firmware Version: EC25AFFDR07A09M4G
App Version: NTG9X07C_20.04.07.06
Web App Version: LM1200-HDATA_03.03.103.189
Hardware Version:1.0

Where can i find a link to do a manual upgrade via the web gui?

---

[JohnPeng · Accepted solution]

Please check your private message. I send the release for you to upgrade the device.

Thanks

---

@mts2 wrote:

I've attempted to check and update my firmware on my a new LM1200 and failed multiple times over the last several days.  I've been on the phone with tech support who hasn't been able to give me any helpful suggestions other than rebooting or waiting a few hours and try it again.

Software Update
Check for new software online:
Update Error
There was a problem updating your device. Please try again later.

Last checked at: 1/20/22 3:56 PM

Firmware Version: EC25AFFDR07A09M4G
App Version: NTG9X07C_20.04.07.06
Web App Version: LM1200-HDATA_03.03.103.189
Hardware Version:1.0

Where can i find a link to do a manual upgrade via the web gui?

---

[yourpcmagician]

Hi, I am also looking for the latest firmware. Netgear Phone Support says there is no way they can manually send it to me and suggested I post here since you seemed to have the firmware available to send. I would greatly appreciate it!