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MR 1100 Nighthawk says roaming data disabled yet bought a new international SIM from Vodaphone

PeteKelsey
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MR 1100 Nighthawk says roaming data disabled yet bought a new international SIM from Vodaphone

Bought new Vodaphone data SIM, did software update & it worked perfectly in the UK. Then on arriving in Spain it says 'Mobile Broadband disconnected' & 'Roaming Data Disabled'. It seems I need to log in to Netgear to do something to get the device to recognise that the SIM is an internatoinal SIM &/or to allow data roaming. Any suggestions?

Model: MR1100|Nighthawk M1 Mobile Router
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Blanca_O
NETGEAR Moderator

Re: MR 1100 Nighthawk says roaming data disabled yet bought a new international SIM from Vodaphone

Hi @PeteKelsey

 

Welcome to NETGEAR Community!

 

Kindly launch NETGEAR Mobile app > go to Settings > Cellular

To turn domestic data on and off, tap Domestic Data.

To turn roaming on and off, tap International Roaming

 

https://www.downloads.netgear.com/files/GDC/MR1100/MR1100_UM_EN.pdf [page 33 - 34] 

 

Regards,
Blanca
Community Team

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