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Re: MR1100-100EUS - difference between firmware version

francois_FR
Tutor

MR1100-100EUS - difference between firmware version

Hi,

When i'm connecting to the web administration interface, the firmware version installed is « 12.04.02.00 » (see attached files) .When i'm trying to look for an update firmware, it's saying my firmware is update but when i'm going to the netgear download center, i'm seeing a « 12.06.01.00 » version firmware for my product [MD5 : 2ea14de53970689cf5a65479df4925c0 - http://www.downloads.netgear.com/files/GDC/MR1100-100EUS/MR1100-100EUS_23113509_NTG9x50C_12.06.01.00...].

Is there a bug in the web administration interface when i'm asking to check if my firmware can be updated ?

Can i install the firmware downloaded from the net gear download center ?

If y can install, i downloaded an .exe file and the web administration interface is expecting .spk file if i want manually update the firmware. How can i install it ?

Regards

Message 1 of 37

Accepted Solutions
AlexDelPrete
Guide

Re: MR1100-100EUS - difference between firmware version

Hi Francois,

 

I have your same device and same problem with automatic update check: it doesn't work so I update manually.

 

1. Download http://www.downloads.netgear.com/files/GDC/MR1100-100EUS/MR1100-100EUS_23113509_NTG9x50C_12.06.01.00...

2. Unpack the executable with unrar (it is a RAR SFX archive)

3. You will find 2 files: a windows executable and the firmware

4. Rename the fw file: MR1100-100EUS_23113509_NTG9x50C_12.06.01.00_00_Generic_05.01.secc.cwe to MR1100-100EUS_23113509_NTG9x50C_12.06.01.00_00_Generic_05.01.secc.cwe.spk

5. From the web gui of the router, update manually by pointing at the renamed file.

6. It will reboot 2-3 times at least, it took longer than previous updates, be patient and wait, you can monitor the progress on the router's display.

7 Enjoy and let me know if it worked. 🙂

 

Cheers,

 

Alessandro

 

View solution in original post

Message 21 of 37

All Replies
TeeJay74
Virtuoso

Re: MR1100-100EUS - difference between firmware version

I have just tested this installation and no problem, it went fine.

 

1)Remove sim card of your device.

2)Plug in with USB.

3)Run the update executable by double clicking the file.

4)Monitor the update process.

Message 2 of 37
francois_FR
Tutor

Re: MR1100-100EUS - difference between firmware version

Hi Kudos,

Thanks for your answer. According to your answer it's available for windows and i'm using a linux distribution.

But my first problem is why the web administrative interface doesn't detect there's a more recent firmware version available (see attached file) ? Is it a bug ?

My second problem is the firmware version proposed at the netgear dowload center is it applicable to my router ? Is there a reversible way if I install a non compatible version of the firmware (reinstalling the previous one by having copying it) ?

My third problem is there an other way to update the firmware than connecting by USB cable to a windows PC ?

Regards,

François

 

Message 3 of 37
francois_FR
Tutor

Re: MR1100-100EUS - difference between firmware version

Hi TeeJay74,

Sorry for Kudos,

Francois

Message 4 of 37
TeeJay74
Virtuoso

Re: MR1100-100EUS - difference between firmware version

Well well, firmware update process always have some risks. There are no official, easy way to roll back, if serious problems occur. I can roll back if I need to.

In my case, webgui 'check update' did not find this update.

USB-connection is the connection method when doing 'factory style' firmware install.

From download section, just type MR1100 and it shows different submodels and choose the right one. On the other hand, people can wait that update comes available via webgui.

 

 

Message 5 of 37
francois_FR
Tutor

Re: MR1100-100EUS - difference between firmware version

Hi Tee74jay,

Thanks for your answer but you can understand by buying 300 € a product where I can buy an mobile router for 100 €, I can expect an official answer from NET GEAR about this software conception error and incoherency. It's not against you. I'm going  to search how to have an offical answer to my question by NET GEAR.

Thanks for your contribution,

Francois

Message 6 of 37
TeeJay74
Virtuoso

Re: MR1100-100EUS - difference between firmware version

It looks like some trouble with AT!GSTATUS? command output: at least SCC1 and SCC2 band labels have false information.

Message 7 of 37
TeeJay74
Virtuoso

Re: MR1100-100EUS - difference between firmware version

New firmware, Webgui RS-SINR now works !

Message 8 of 37
Oxygene
Apprentice

Re: MR1100-100EUS - difference between firmware version

No new firmware over the air... should I wait, or update via USB?

Message 9 of 37
TeeJay74
Virtuoso

Re: MR1100-100EUS - difference between firmware version

Very high performance, AT!GSTATUS? bug is there, but they are going to fix it. I can recommend to do update.

Message 10 of 37
mensa
Aspirant

Re: MR1100-100EUS - difference between firmware version

I always get that errors, when I want to update via USB. Can anyone help me please?

 

FDT version: 4.6.2.0
Checking modem mode ...
Disabling selective suspend ...
Switching device to boot & hold mode ...

Firmware download failed.
Primary error code: 51 - Failed to switch device to BOOT&HOLD mode.
Secondary error code: 204 - Failed to initialize GobiApi wrapper.
Total time elapsed: 2032 ms.
Press Enter to continue ...

Message 11 of 37
TeeJay74
Virtuoso

Re: MR1100-100EUS - difference between firmware version

I have seen this same happening with Dell Precision laptop. Then I updated one MR1100 with Asus PC, no problem with it. No other problem using MR1100 EU and that Dell pc.

Message 12 of 37
mensa
Aspirant

Re: MR1100-100EUS - difference between firmware version

I am currently abroad and have only a MacBook Air 2014 with Bootcamp and Windows 10 with me. Maybe that's the problem.

Or is there any other possibility to update the FW?

Message 13 of 37
TeeJay74
Virtuoso

Re: MR1100-100EUS - difference between firmware version

Hopefully FOTA delivery starts soon, apparently no signs of that yet.

Message 14 of 37
mensa
Aspirant

Re: MR1100-100EUS - difference between firmware version

Is OTA update only possible when a SIM card is inserted, or also via WIFI offloading?
Message 15 of 37
TeeJay74
Virtuoso

Re: MR1100-100EUS - difference between firmware version

I try to get some comments about that FOTA delivery.

Message 16 of 37
TeeJay74
Virtuoso

Re: MR1100-100EUS - difference between firmware version

Can you check now is there OTA update available?
Message 17 of 37
Oxygene
Apprentice

Re: MR1100-100EUS - difference between firmware version

No OTA, EUS model (I live in Poland, checked just now).

Message 18 of 37
TeeJay74
Virtuoso

Re: MR1100-100EUS - difference between firmware version

Thanks for information.
Message 19 of 37
mensa
Aspirant

Re: MR1100-100EUS - difference between firmware version

Too late.
I extracted the downloaded file and renamed it to ending with .spk and then I was able to do the update via WebGUI successfully.
Message 20 of 37
AlexDelPrete
Guide

Re: MR1100-100EUS - difference between firmware version

Hi Francois,

 

I have your same device and same problem with automatic update check: it doesn't work so I update manually.

 

1. Download http://www.downloads.netgear.com/files/GDC/MR1100-100EUS/MR1100-100EUS_23113509_NTG9x50C_12.06.01.00...

2. Unpack the executable with unrar (it is a RAR SFX archive)

3. You will find 2 files: a windows executable and the firmware

4. Rename the fw file: MR1100-100EUS_23113509_NTG9x50C_12.06.01.00_00_Generic_05.01.secc.cwe to MR1100-100EUS_23113509_NTG9x50C_12.06.01.00_00_Generic_05.01.secc.cwe.spk

5. From the web gui of the router, update manually by pointing at the renamed file.

6. It will reboot 2-3 times at least, it took longer than previous updates, be patient and wait, you can monitor the progress on the router's display.

7 Enjoy and let me know if it worked. 🙂

 

Cheers,

 

Alessandro

 

Message 21 of 37
francois_FR
Tutor

Re: MR1100-100EUS - difference between firmware version

Hi Alessandro,

Thanks for your solution. It works. I succeeded tu unpack the .exe file but I didn't know what to do with the .cwe file.

Francois 

Message 22 of 37
AlexDelPrete
Guide

Re: MR1100-100EUS - difference between firmware version

Glad it worked for you. Netgear makes good products, but support is their weakest point. They published an update with an executable without explaining how to do it, and they didn't think about Linux users. Here on the forum, they just provide standard answers, nothing really helpful.

But this has always been the case with them. They built a bad reputation unfortunately. Even though the products are good. But that is not enough anymore, they should really address this problem.

Ciao,

Alessandro

Message 23 of 37
PietroIT
Aspirant

Re: MR1100-100EUS - difference between firmware version

Salve ragazzi, leggo le vostre discussioni e soluzioni ma io con lo stesso problema utilizzando un mac non sono riuscito... potete allegarmi direttamente il file spk? Grazie

Message 24 of 37
AlexDelPrete
Guide

Re: MR1100-100EUS - difference between firmware version

Pietro, follow the instructions in my previous post.

You unpack the file, it's a rar archive, and rename the firmware file to .spk and from the web gui of the router you update the firmware.
Message 25 of 37
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