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MR1100 Broadband issues

netbuddysucx
Follower

MR1100 Broadband issues

Friday 13 my netbuddy/ATT internet went down. On the nighthawk is show mobile broadband disconnected. Signal is 3 bars but has H where the LTE was. I log into Netgear app and it says unable to connect to the network. Check your APN settings and try again. Monday I perform factory reset but still coming up with the same issue. I tried some old APN setting found on Netgear community but still no luck.

Model: MR1100|Nighthawk M1 Mobile Router
Message 1 of 4
rm125
Aspirant

Re: MR1100 Broadband issues

lost netbuddy data as well, not sure if there coming back

Message 2 of 4
Blanca_O
NETGEAR Moderator

Re: MR1100 Broadband issues

Hi @netbuddysucx and @rm125

 

May we please know the device SKU (e.g. MR1100-100NAS)? This can be checked on the box of the product or on the barcode label
What is the firmware version? 

 

Regards,
Blanca
Community Team

 

 

Message 3 of 4
rm125
Aspirant

Re: MR1100 Broadband issues

MR1100 -1A1NAS      and f/w ver NTG9X50C_12.05.05.14

Message 4 of 4
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