MR1100 - Nighthawk M1 Gigabit LTE

[brygida]

On my router, after correctly inserting the sim card, the message no sim card is displayed or the sim card is inserted incorrectly. The sim card works fine on other devices. What should I do?

[Blanca_O]

Hi @brygida

Welcome to NETGEAR Community!

Kindly ensure that the micro SIM card is installed correctly. Please check this reference: http://www.downloads.netgear.com/files/GDC/MR1100/MR1100_UM_EN.pdf [page 11 - 12]

Do you have other SIM card you can try on the MR1100 to isolate the issue?

Was this working before? 

Regards,
Blanca
Community Team

[celler]

I have also found that cleaning the SIM with a soft cloth can sometimes help.  Also, make sure that the SIM slot on the device is free of any dust or debris by lightly blowing it out.