Reply

MR1100 do not charge

berny822
Aspirant

MR1100 do not charge

This is my third replacement from AT&T. When you try to charge the hotspot it won’t charge. Using the original cable you net to unplug and plug again again and see if you have luck with it start to charge. If you remove the battery for about 15minutes it start charging but after a while it stop. This is my third replacement all with the same behavior.

 

any sugestion?

 

Model: MR1100|Nighthawk LTE Mobile Hotspot Router (US)
Message 1 of 3
TeeJay74
Virtuoso

Re: MR1100 do not charge

What is the current device temperature and battery temperature ? If temp is high, and it does not charge then use external fan to cool it down and see if it starts to charge when temperature goes down. I am hopeful this may work for you.

Message 2 of 3
berny822
Aspirant

Re: MR1100 do not charge

Operating at normal temp, but tried to discard and the problem persist

Message 3 of 3
Top Contributors
Discussion stats
  • 2 replies
  • 2274 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 6E