MR1100 firmware & wireless slowness

[Mo3lim]

I purchased the MR1100 router around April 7th. It was working perfectly with old firmware which is NTG9X50C_lO.12.02.01

but I figured they have pushed out an updated and router has been horrible every since.
About once or twice a day my internet connection slows down to almost nothing. If I test on the router itself though Ethernet using the speedtest tool it measures 300mb/20mb... but if I test through the wifi it's about 2mb down.. and even that 2mb is slow enough to be unusable.

I'd like to just revert back to the old firmware I was using before this more recent "update" and change the settings to prevent new firmware from auto updating and killing my internet connection.
I'm running under this firmware right now
NTG9X50C_10.25.01.00

Any help? Possible? Thanks!

[JasonN]

Hi Mo3lim,

Thank you for posting in the community. Can you confirm which M1 provider model is yours? (AT&T / Telstra / etc.?) Have you done a factory reset on your device after the update? If not, then please proceed with the reset.

Please let me know if that fixes the slowness. :]

- Jason N

[Mo3lim]

I'm usuing Telstra unlocked version , yeah I have done the factory reset twice but unfortunately nothing changed , I have tried to operate the device with & without battery but no luck
Also playing with Wifi settings didn't work out
Hopefully someone can help me to find an old firmware or solve my slowness issue

[JasonN]

Hi Mo3lim,

Have you tried reupdating to the same firmware?

Please follow these steps and let me know it works for you. :]

https://kb.netgear.com/000055962/Why-can-t-I-see-data-usage-on-my-Telstra-Nighthawk-M1

- Jason N

[Mo3lim]

I have done the reupdate but till now no change to be mentioned slowness still there

[JasonN]

Hi Mo3lim,

Can you please provide your PRI version?

Thank you :]

- Jason N

[sale7n]

Same problem and done all steps that available 

i noticed something striang really 

when downloading via IDM it really good and getting the maximum speed , at the same time when trying to test it get real slow.

im at 10.25.1 now .

when i was at 10.12 i didn't face this problem .

any help ?

[JasonN]

Hi sale7n,

I will PM you for further assistance. :]

- Jason N

[Mo3lim]

This is the information you requested I hope it will help

Nighthawk MI

Hardware Version
1.0

Firmware Version
NTG9X50C_l0.25.01.01

GUI Version
MRI HDATA_04.01.58.00

PRI Version
03.22

Bootloader Version
NTG9X50C_l0.25.01.01

Firmware Build Date
2018/03/28

[sale7n]

Hi did anyone found a solution for wifi slowness ?? 

It’s really bothering me .

someone help .

im at 10.25.01.01 

i did all stuff such resetting multiple times still same issues.

[JasonN]

Hi sale7n,

Thank you for responding to my PM. I will further help you through PM. :]

- Jason N

[Mo3lim]

Till now there is no solution seems to be found to my problem , after I surfing the commuinty I figured out that it is a common problem on another devices as well and it won't be fixed any time soon I am experiencing a terrible problem and quite disappointed in Netgear products , I already Bought this (new router) from this company with a problem and tow days after update which is meant to fix issues not creating a new ones . what it comes to my mind now that I will accept the lost and sell this horrible device with low price hopefuly someone will buy

[JasonN]

Hi Mo3lim & sale7n,

Thank you replying to the thread. Your issue has been forwarded to my internal team for further assistance and they will contact you as soon as they can. :]

- Jason N