MR2100 WIFI OFF IF NO DEVICE PLUGGED

[slimshady21]

Dear Sirs,

Sorry for my english i am French

i have small a problem with my router ...

When no device is plugged or wifi connected for a long time to the 4G ROUTEUR the router shuts down and the LED is red instead of blue...

I disabled auto WIFI OFF after a long time but this problem occurs..

It's annoying because when i come back to home mi have to open again the ROUTER, to restart my PC for it to detect the WIFI again...

Please kindly help me

Best regards

[Blanca_O · Accepted solution]

Hi @Skytten17

Kindly check for new firmware update and let us know if it fixed the issue. 

Regards,
Blanca
Community Team

[plemans]

when you say you disabled wifi auto off do you mean wifi standby?

You've logged in through the web interface and changed it in the settings?

This thread talks about this.

https://community.netgear.com/t5/Mobile-Routers-Hotspots-Modems/Netgear-Nighthawk-M1-offline-in-morn...

[Skytten17]

Hi slimshady21,

Did you ever get this solved? I am experiencing something similar.

Regards,

Morten

[JohnPeng]

Thanks for the reports. This is a known issue and we have a fix for it already. 

Plan to release a new update in the next couple of weeks. Please standby and thanks for your patience. I also received the report from your support team. I will let them know as well on the coming release.

Regards

[Blanca_O · Accepted solution]

Hi @Skytten17

Kindly check for new firmware update and let us know if it fixed the issue. 

Regards,
Blanca
Community Team

[Skytten17]

Hi Blanca,

Yes, my issue seems to be fixed.

Thx

[Blanca_O]

Hi @Skytten17

Great! Thank you for the update and glad to know that it is now working. 

Thank you for your patience and cooperation. Stay safe! 

Regards,
Blanca
Community Team