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Mobile Broadband Disconnected

B-0422
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Mobile Broadband Disconnected

We have had the MR1100 Nighthawk for 2 years now with hardly any problems, but 3 weeks ago the Wi-Fi stopped working and the router was saying mobile broadband disconnected. We tried resetting the router multiple times and getting a new AT&T SIM card, but the Wi-Fi still is not working and the router continues to display the same message. Any suggestions would be greatly appreciated.
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JohnPeng
NETGEAR Expert

Re: Mobile Broadband Disconnected

Please capture a model.json file and send PM to me.

 

- Logon to the webui (http://192.168.1.1 ) as an administrator
- Navigate to URL http://192.168.1.1/model.json via the same browser window
- Capture the results (by selecting all + copy) and send it back

 

Most likely, it is your AT&T plan issue.

 

Thanks

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